Contact our customer support team for immediate assistance with your consignments or security service questions.
Our support team is available 24/7
TOLL FREE
Our head office is located at
Eagle Farm QLD 4009
We operate a secure network of custody points, holding facilities, and verified release partners to serve you better.
National Security Vault
Eagle Farm QLD 4009
Secure Transfer
Vault Holding
Local Custody
Release Centers
Whether you need a quick quote, have a question about our services, or want to request a specialized consignment security solution, our team is ready to help.
24/7 dedicated support for all security inquiries
Quick turnaround on security service quotes and inquiries
Your information is encrypted and securely handled
Find answers to common questions about our consignment security services
You can verify your consignment by entering your consignment ID in our online tracking system on the home page or verification page. Alternatively, you can contact our security support team with your consignment ID for assistance.
We offer a range of consignment security services including protected intake, secure storage, monitored transfer, priority custody, high-value protection, and controlled release. Each service is tailored to meet specific security requirements and release timeframes.
You can request a security quote by filling out the contact form on this page with details about your consignment, or by clicking the "Request Protection" button in the navigation menu. Our team will promptly respond with a competitive quote based on your specific custody needs.
Release timeframes depend on the custody level, review requirements, current hold status, and recipient verification. Priority custody receives faster review, while high-value or compliance-held consignments may require additional confirmation.
Experience premium consignment security services with our global network.